On this page you find information about our service, warranty, quality, instructions, price lists and a lot more. Are you missing something on this page let us know!!!

 
SERVICE > 
Service is something which we find very important. If you have questions about our products, our company or any other question related to who we are and what we do you can always contact us.

WARRANTY>

Double Dutch give a 2 YEAR warranty on damage due to manufacturing failures. For the legal explanation check our trade term form(pdf)

This is how it works.  If you have a warranty problem you contact us by email with the following information:

1) date of purchase           

2) product serial number         

3) pictures of damage/breakage

4) explanation under what circumstance damage created

After we received the requested information we will inform you of our judgment.  In certain cases it might be necessary for us to receive the product for inspection and final judgment.  After we’ve made our final inspection we will inform you with our judgment. In case we judge the damage as a manufacturing failure we will replace the product *free of charge.  All warranty claimed/replaced goods must be returned to us.  * We must have receive all requested information for full F.O.C. replacement.

Damage caused by incorrect use, abuse or any other cause other than what the product is made for will not be accepted for warranty.

CONTACT 

Name                                  DOUBLE DUTCH
Address                              PO box 6280 * 5600 HG * Eindhoven
Country                               the Netherlands

Telephone                           +31 40 2855505

Fax                                    +31 40 2853075

E-mail                                 info@doubledutch.eu

Website                              www.doubledutch.eu

PAYMENT

All payments should be done to the below mentioned account.

Payment by credit card / Paypal can be additionally charged depending on the amount and type of product.
We do not accept cheques.

BANK REFERENCES

Our bank account number    1293.70.274

BIC address                        Rabobank, Nuenen  *  BIC  code:  RABONL2U

I-BAN number                       NL83 RABO 0129 3702 74

REG. #  Eindhoven, NL        17213157    

VAT REG.  #                       NL8185.98.475.B01

DOWNLOADS ( pdf, jpeg,..)

-action photo’s

-product photo’s

-action movies

-instruction movies

-Instructions ( how to fix my paddle)

-pricelist

-warranty claim form

SPONSORPROGRAM

PRODUCT RANGE

TEST EN DEMO

HOW TO ORDER

DO YOU HAVE A SHOP OR DO YOU WANT TO BE A REP?  HOW TO BECOME A DEALER

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